Receptionist

Job Summary: As a Receptionist, you will be the first point of contact for our organization, providing exceptional customer service to clients, visitors, and employees. You will manage incoming calls, greet guests, and assist with administrative tasks to ensure smooth operations of the front desk and office. Your friendly demeanor, professionalism, and organizational skills will contribute to creating a positive and welcoming environment for all who interact with our company.

Responsibilities:

1. Greet and welcome visitors in a courteous and professional manner, directing them to appropriate individuals or departments.
2. Answer incoming calls, take messages, and transfer calls to the appropriate personnel.
3. Manage the reception area, ensuring it is clean, organized, and presentable at all times.
4. Receive and distribute mail, packages, and deliveries to employees and departments.
5. Schedule appointments and conference room reservations as requested.
6. Assist with administrative tasks, including data entry, filing, photocopying, and scanning documents.
7. Maintain office supplies inventory by checking stock, placing orders, and verifying receipt of supplies.
8. Assist with coordinating and organizing company events, meetings, and conferences.
9. Handle inquiries from clients, vendors, and employees in a timely and professional manner.
10. Provide administrative support to other departments as needed, including assisting with special projects and tasks.

Qualifications:

• High school diploma or equivalent required; additional education or training in office administration or related field preferred.
• Previous experience as a receptionist or in a customer service role preferred.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Strong interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment (e.g., multi-line phone system, fax machine).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in handling administrative tasks.